Central Vietnam lacks quality veterinary clinics that Hanoi and Ho Chi Minh City have. The vets in the region are managed by older vets who never received training in companion animal medicine, nor did they ever get any experience with other qualified vets, so the care is very poor. These clinics are very stressful, unsafe, and dirty environments for pets to go for treatment. Surgeries are not clean, infection is extremely common, and infectious disease is not controlled. While these vets perform sterilization procedures, it is not uncommon for animals to die from infection afterwards. The majority of vets in the region are for farmed animals and these vets mainly just administer antibiotics to livestock. The choice of vet care for pet owners is very poor.
The Long-Term Solution
Until the veterinary community as a whole in Vietnam gets better through decades of education and effective regulation of the field, the only option in this region for providing good care to animals is a clinic run by Western-trained vets and Vietnamese veterinary interns who are learning modern veterinary medicine so they can eventually practice on their own. When Vietnamese vets have gained clinical experience from Western-trained vets, they can start out on their own to provide better care. Providing ongoing education opportunities will allow them to constantly update their skills.
What We Do
We operate the only foreign-managed veterinary clinic in central Vietnam. Our international standards of care and welfare for our clients far exceed the other options available in our region. We provide emergency services 24/7 and we are a referral clinic for the entire region. We provide service to any animal who comes to us regardless of the owner’s ability to pay. Our prices for locals are the same as from other vets here, but we provide significantly higher quality care. Rescue organizations receive all treatments from our clinic for free. We also hold mobile clinics for mass sterilization of animals in other cities such as Phong Nha, Nha Trang, Da Lat, and Da Nang with our volunteer vets and vet nurses. These clinics allow for locals to receive inexpensive, safe surgeries to sterilize their pets and for the local rescue organizations to reduce the population of unwanted animals in their area. In the large neighborhood of the clinic in Hoi An, we perform free sterilizations for all pet owners. The owners are initially surveyed about their experience with pet ownership and dog/cat theft so that we can get a clear picture of the problems in our town and be able to address concerns of the neighborhood better. They receive information about pet care as well when their pet is returned after the surgery. This community outreach has caused a reduction in the number of unwanted pregnancies in our town. Dog theft is very common in our neighborhood so reducing the amount of dogs roaming the streets reduces the supply for the dog meat trade.
Medicine & Supplies.
One of the many problems with the veterinary industry is the lack of availability of supplies for qualified vets. There is a long list of banned veterinary drugs as well as a very poorly organized supply chain in Vietnam that leads to vets not being able to get the supplies they need. Veterinary equipment is lacking in the country and diagnostic machines are prohibitively expensive for vet practices. Most vets lack training and experience working with diagnostic equipment and clients cannot afford these services in most of the country anyway.
The Long-Term Solution
From the beginning of a veterinarian’s training, they need to learn how to properly diagnose a patient and without universities having equipment for this purpose, students will not get any experience working with proper diagnostic tools. When they get out of university, vets need access to buying these tools as well. Companies within Vietnam will also need to distribute and service equipment, whether imported or produced domestically.
What We Do
In addition to the nonprofit side of our clinic work, we also have a pet and veterinary supply distribution company that will be importing equipment for veterinarians and ensuring easy access to these tools, along with training on them, for practicing vets. The profits from this company will partially be used to fund the nonprofit work of the vet clinic with our mobile clinics, community outreach, animal rescue work, and veterinary education program. Eventually, we will also begin manufacturing veterinary equipment domestically for the local market which will lower the cost significantly for Vietnamese veterinarians.